We take your privacy seriously. This policy explains exactly what personal information a26 game collects from Pakistani players, how it is used, how long it is kept and what controls you have over your own data.
Six principles that guide how a26 game handles every piece of player data
A26 game only collects personal data that is genuinely necessary to run your account, process PKR transactions and provide the gaming experience you signed up for. We don't ask for information we don't need and we don't keep data beyond its useful purpose.
All personal data and PKR payment information stored on a26 game systems is protected with encryption at rest and in transit. We apply access controls so that only the staff or systems that genuinely need your data can reach it — and we audit those controls regularly.
A26 game does not sell, rent or trade your personal information to third-party marketers. Your data is not a product here. Where we share data with third parties — such as payment processors for JazzCash, Easypaisa or bank transfers — it is strictly for operational purposes and governed by data sharing agreements.
You have the right to access the personal data held about you, correct inaccuracies, request deletion where applicable and withdraw consent for optional processing. These are genuine rights that you can exercise at any time by contacting a26 game support — not just words in a policy document.
This privacy policy is written so that a typical Pakistani player can read and understand it. We don't hide important practices in legal language. If you have a question about how your data is used that this policy doesn't answer clearly, our support team will give you a direct answer.
As a26 game adds new features, payment methods or third-party services, this privacy policy is reviewed and updated to reflect any changes in how data is handled. Material updates are communicated to active players. The "Last reviewed" date at the top of this page always reflects the most current version.
A clear breakdown of each data category, why we collect it and how long we keep it
| Data Category | Examples | Why We Collect It | Retention Period |
|---|---|---|---|
| Identity Data | Full name, date of birth, CNIC details | Account registration, age verification, identity checks before large PKR withdrawals | Duration of account + 5 years |
| Contact Data | Email address, phone number | Account communications, support, security alerts and promotional updates (where opted in) | Duration of account + 2 years |
| Financial Data | PKR transaction history, JazzCash/Easypaisa/bank account references, deposit and withdrawal records | Processing deposits and withdrawals, fraud prevention, financial record-keeping | Duration of account + 7 years |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud detection, platform performance and compatibility | 13 months rolling |
| Usage Data | Pages visited, games played, betting activity, feature interactions | Personalising your experience, responsible gaming monitoring, platform improvement | 24 months rolling |
| Communications Data | Support chat logs, email exchanges, complaint records | Resolving disputes, quality assurance, training and compliance records | 3 years from last interaction |
| Preference Data | Deposit limits set, game preferences, notification settings | Operating responsible gaming tools and delivering your chosen platform settings | Duration of account |
This privacy policy applies to all individuals who visit, register on or use the a26 game platform at a26game.onl — including through the a26 game mobile app. It covers Pakistani players at every stage of their relationship with the platform: from the moment you first land on the site, through registration, active play and right up to account closure.
By using a26 game, you acknowledge that you have read this privacy policy and understand how your personal data is handled. If you are not comfortable with any part of this policy, please do not register or continue using the platform. If you have already registered and have questions, contact our support team before continuing.
This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which are part of the overall agreement between you and a26 game.
A26 game collects personal data through the following channels:
A26 game does not collect sensitive personal data such as biometric data, religious beliefs or political opinions. We only collect what is genuinely necessary to operate your account safely and process your PKR transactions correctly.
The personal data collected by a26 game is used for the following purposes:
A26 game does not use your personal data for automated decision-making that produces significant legal effects without human oversight. If a decision about your account is made based on automated monitoring — such as a fraud flag — a human review is available on request.
A26 game processes personal data on the following legal grounds:
A26 game does not sell your personal data. We share data only in the following specific, controlled circumstances:
When your data is shared with third-party payment processors or game providers, a26 game cannot control how those parties handle it beyond the terms of our agreements with them. We encourage you to review the privacy policies of any payment service you use, such as JazzCash or Easypaisa, for details of their own practices.
A26 game uses cookies and similar browser-based technologies to make the platform work correctly and to understand how it is being used. Here is what each type of cookie does:
You can manage cookie preferences through the cookie settings panel on a26 game or through your browser settings. Blocking essential cookies will affect platform functionality. Blocking analytics or marketing cookies will not prevent you from using the platform normally.
A26 game applies technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. Key security measures in place include:
While a26 game takes data security seriously and applies appropriate protections, no online platform can guarantee absolute security. You also play a part in keeping your data safe — use a strong, unique password for your a26 game account, enable two-factor authentication and do not share your login credentials with anyone.
If you believe your a26 game account has been accessed without your permission, or if you notice any suspicious activity, contact our support team immediately through the platform. We will investigate promptly and take appropriate action to secure your account.
A26 game retains personal data for as long as it is needed for the purpose for which it was collected, or as required by applicable financial and record-keeping obligations. The general retention schedule is shown in the data table earlier on this page.
When your account is closed — whether voluntarily or by a26 game — your active profile is deactivated. Your data is not immediately deleted because financial transaction records and identity verification data may need to be retained for a defined period for audit, dispute resolution or legal compliance purposes.
Once the applicable retention period for each data category has elapsed, data is either securely deleted or anonymised so that it can no longer be linked back to you as an individual. Anonymised data may be retained indefinitely for statistical and platform analysis purposes.
If you request deletion of your data before the retention period has ended, a26 game will delete or anonymise all data that is not subject to a legal or contractual retention obligation, and inform you of any categories that must be retained and for how long.
As an a26 game player, you have the following rights over your personal data. To exercise any of these rights, contact our support team — we aim to respond within 30 days.
You can request a copy of the personal data a26 game holds about you, including what categories of data are stored and how they are being used.
If any personal data held about you is inaccurate or out of date, you have the right to request that it be corrected promptly.
You can request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
You can ask a26 game to pause the processing of your data — for example while a correction request is being reviewed — without requiring full deletion.
Where technically feasible, you can request your personal data in a structured, machine-readable format so you can use it with another service.
Where processing is based on your consent — such as marketing emails — you can withdraw that consent at any time without affecting other aspects of your account.
A26 game is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the registration process and may be reinforced through identity document checks before withdrawals are processed.
If a26 game becomes aware that an account belongs to a minor, the account will be closed immediately and any personal data held will be deleted as soon as practically possible, subject to any legal record-keeping obligations. If you believe a minor has registered on a26 game, please contact support immediately so the account can be reviewed.
Parents and guardians concerned about underage gaming are encouraged to review our Responsible Gaming page, which includes guidance on parental controls and self-exclusion tools available on the platform.
A26 game reviews and updates this privacy policy whenever changes to the platform, our data practices or applicable requirements make an update necessary. The "Last reviewed" date at the top of this page is updated whenever the policy is revised.
When material changes are made — such as a new category of data being collected or a new type of third-party sharing — active players will be notified through a platform notice or by email. Minor clarifications or formatting changes may be made without a separate notification.
If you continue to use a26 game after an updated privacy policy has been published and communicated, you are considered to have accepted the updated version. If you do not accept a material change, you may close your account by contacting support — your eligible PKR balance will be returned following standard verification.
For any questions, concerns or requests relating to this privacy policy or the personal data a26 game holds about you, please contact our support team through the live chat or help section on the platform. You can also reach us by email — our support address is shown in the footer of every page on a26game.onl.
When making a data rights request — such as a request to access, correct or delete your data — please include your registered email address and a brief description of the request. We aim to acknowledge all data-related requests within 5 business days and resolve them within 30 days. Complex requests may take a little longer, in which case we will keep you informed of progress.
For questions about responsible gaming tools, self-exclusion or account closure, visit our Responsible Gaming page or contact support directly. For the full rules governing your account, see our Terms and Conditions.
Your data is protected, your PKR transactions are secure and your privacy rights are respected. Register today and experience cricket betting, slots and live casino built for Pakistan.